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Research Guides

Interlibrary Loan (ILL)

A Guide to ILL at Wellesley.

Tracking ILL Requests

Login to your ILL account.  

Article & Book Chapter Requests that have been received will be under "Received PDFs" .  Click on the pdf to view them.  

Any ILL loans you currently have checked out will be under "Checked Out Items".  The due date can also be found here. 

Article/Book Chapter and loan requests not yet received will be under "Pending Requests".  Statuses are listed in the table below.  

ILL Request Statuses

ILL requests go through different statuses before they are available to you.  Below is a list and an explanation of what each status means.

Note about loan items that have been shipped:

**When you receive an email that your loan has shipped, it doesn't change the status.  It will still be "Request has been sent to lending libraries to be filled" until the request arrives and is processed.  


ILL Status Status
Awaiting Request Processing Request is waiting for more citation information and will be processed by ILL staff shortly.
Note to Patron Please check your email. ILL staff have a question about your request.
Request Sent to Lending Libraries Request Sent to Lending Libraries
Request has Arrived and is Being Processed Request has been received and is being processed by ILL staff
Ready to be picked up at the Clapp Service Desk Your request has arrived and can be picked up at the Clapp Service Desk.
Checked Out Request has been checked out to you.
Recalled by Lending Library. Please Return asap. Lending library needs the book back asap. Please return.
Returned Request has been returned and is ready to go back to lending library
PDF Received PDF Received (please print or save within 30 days)
Request Finished Request is on the way back to lending library
Unable to Fill Request. Please see email. Request was unable to be filled. You will receive an email with further details.
Patron Canceled Request Request Cancelled at Request from Patron
Needs ILL Staff Attention -This Request May Be Available At Wellesley Request may be available at Wellesley. Waiting for ILL Staff to check and process request.
Working with lending library regarding a question about your request ILL Staff working with Lending Library with a question about your request.

How will I get my requests and how long will you hold them for me?


  • You will receive an email when your loan has been shipped by the lending library.
  • You will receive another email when it has arrived, and is ready to be picked up at the Clapp Service Desk. 
  • ILL loans are held until the due date, after which time they are sent back.

Example email:

The book you requested, Antike Glastöpferei : ein vergessenes Kapitel der Glasgeschichte / (394307), has been shipped from the lending library and is on its way here!  We'll let you know when it's available for pick-up at the Clapp Service Desk.


ILL Staff 

Articles and Book Chapters

  • Delivered to your ILL account electronically and you will be notified by email when the PDF is available. 
  • PDFs are only available for 30 days in your ILL account.  Please be sure to save or print the articles once you open them.

Example Email:

An article that you requested:
Title: Violence and Entertainment in The Hunger Games.
Author: Bartlett, Myke

TN: 306558

has been received and processed by the Interlibrary Loan Staff.
You can access your request here by logging on to ILL.

Your request can also be accessed under "Recieved PDFs" on your ILL account homepage.
If you have any questions about this service, please e-mail us at or call us at 781-283-2101.

ILL Staff